BOX OFFICE ADMINISTRATOR/EVENT STAFF
Job Offer:
$15/hour
Job Listing:
Until position filled
Job Overview:
As the Box Office Administrator, you will assist customers from both the Jackson Symphony Orchestra and its Community Music School in their purchases, payments, and any other needs. You are responsible for ticketing transactions while in the office and will need to handle money and process orders within PatronManager. The Box Office Administrator will provide customer service for patrons in person and over the phone. You will also assist in day to day administrative tasks. Because our music school is open 10am to 8pm, you will need to be able to work within those hours along with some weekends to support events. This position will require 15 hours on regular weeks and flex up when additional coverage is needed.
Responsibilities & Duties:
- Process ticket orders from walk in customers, mailed in orders, and phone orders
- Enter ticket orders and donations into our CRM program, PatronManager
- Process payments for music classes and lessons
- Answer questions related to our performances and offerings
- Receive, process, and distribute mail
- Provide friendly and efficient customer service, in person and by phone
- Open or close the building some days
- Help staff evening and weekend events
- Basic office administration
Qualifications:
- Strong communication skills
- Customer service background
- Computer literacy
- Ability to work in a fast paced environment
- Flexible schedule (some nights and weekends)
- Availability some nights and weekends to work events
- Familiarity with CRMs like PatronManager and ASAPconnected a plus
- Must be able to pass a background check
Please email your resume to:
